August 20, 2008

Alert #08-601

Firm's Recall Hotline: (800) 849-5069 


The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: H20 Portable Hand Held Steam Cleaners

Units: About 134,000

Importer: Thane International Inc., of La Quinta, Calif.

Hazard: Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.

Incidents/Injuries: Thane has received 27 reports of burn injuries to consumers' hands and fingers.

Description: The recalled portable hand held steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.

Sold by: Television infomercials nationwide and at and shipped to consumers from December 2007 through May 2008. The steam cleaners were offered as a bonus item with the payment of shipping and handling of $14.95 with the purchase of an H20 Mop.

Manufactured in: China

Remedy: Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

Consumer Contact: For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.

Picture of Recalled H20 Portable Hand Held Steam Cleaner