|FOR IMMEDIATE RELEASE
March 21, 2007
Maytag Recall Hotline: (800) 868-5109
Maytag® and Samsung Brand Front Loading Washing Machines Recalled Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firms named below, today announced a voluntary recall of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Maytag and Samsung Brand Front Loading Washing Machines
Units: About 250,000 Maytag-brand units and about 20,000 Samsung-brand units
Distributor: Maytag Corp., of Newton, Iowa, and Samsung Electronics America Inc., of Ridgefield Park, N.J.
Manufacturer: Samsung Electronics Co. Ltd., of South Korea
Hazard: Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers.
Incidents/Injuries: Maytag has received five reports of incidents involving ignition in the circuit board. Samsung has received one report of an incident involving ignition in the circuit board. No injuries, fires or property damage outside the washing machine have been reported.
Description and Models: The recall involves certain Maytag and Samsung brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall:
Sample Maytag Serial Number: 10123456GN
Samsung models with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall:
Sample Samsung Serial Number: 230854AL300026B
Sold at: Major department and appliance stores nationwide from April 2005 through August 2006 for between $1,000 and $1,200.
Manufactured in: South Korea
Remedy: Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.
Consumer Contact: For more information, consumers can call Maytag toll-free at (800) 868-5109 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Maytag's Web site at www.washerrecall.com - Samsung customers can call (800) 515-7902 between 9 a.m. and 9 p.m. ET Monday through Friday, or go to Samsung's Web site at www.Samsung.com/washerrecall
Maytag Media Contact: Monica Teague, (269) 923-7405 or monica.teague@Whirlpool.com
Samsung Media Contact: Deborah Szajngarten at (201) 229-4090 or firstname.lastname@example.org
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800