The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
About 438,000 units (about 50,000 of which have been purchased by consumers)
Contact Unilever at (800) 896-9479 anytime, or visit the firm's Web site www.dove.com.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Unilever, of Trumbull, Conn. is recalling about 438,000 Dove™ SkinVitalizer Facial Cleansing Massagers. The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
Name of Product: Dove™ SkinVitalizer - Facial Cleansing Massager
Units: About 438,000 units (about 50,000 of which have been purchased by consumers)
Distributor: Unilever, of Trumbull, Conn.
Hazard: The cleansing pillows on this device can loosen or dislodge during use and then the SkinVitalizer can cause minor scratches to the skin.
Incidents/Injuries: Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.
Description: The recall involves a white hand-held Facial Cleansing Massager wand that is intended for use with Dove Cleansing Pillows. When turned on, the unit vibrates. This notice applies to all units and all codes of the SkinVitalizer. No other Dove products or Dove Facial Cleansing pillows are involved in this recall.
Sold at: Discount department, drug and grocery stores nationwide during February 2006 for about $10.
Manufactured in: China
Remedy: Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.
Consumer Contact: Contact Unilever at (800) 896-9479 anytime, or visit the firm's Web site www.dove.com.
Consumers should immediately stop using the product and contact Unilever for information on receiving a full refund. Unilever will provide all shipping charges for returned SkinVitalizer units.
Unilever has received 33 reports of cleansing pillows from the SkinVitalizer falling off of the device. Unilever has received nine reports of consumers who have experienced minor scratches while using the product. No serious injuries have been reported.
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