Note: Remedy Change.
FOR IMMEDIATE RELEASE
Firm's Recall Hotline: (800) 990-6255
September 23, 2005
Release # 05-185
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: KitchenAid® Coffeemakers.
Units: About 529,000.
Distributed by: Whirlpool Corp., of Benton Harbor, Mich.
Hazard: An internal electrical component of the coffeemaker can overheat and ignite, posing a fire hazard to consumers.
Incidents/Injuries: Whirlpool Corp. has received 13 reports of incidents involving coffeemakers overheating resulting in minor property damage. No injuries have been reported.
Description: The recalled KitchenAid® coffeemakers are black, white, red, or blue in color. They are manufactured in 10- and 12-cup models. Consumers can determine if they have one of the recalled coffeemakers by identifying the product's model and serial numbers, which are located on a label on the bottom of the coffeemaker. The affected models include:
|10 - cup models||12 - cup models|
The serial numbers of the affected products begin with the letters WCJ, WCK, WCL, WCM, and WCP.
Sold Through: Catalogs, department stores, specialty retailers and on-line retailers nationwide from January 1999 through December 2004 for between $50 and $130.
Manufactured in: China
Remedy: Consumers should unplug and stop using the coffeemakers immediately and inform all users of the coffeemakers not to use it due to the risk of fire. Consumers should contact KitchenAid® to verify their product is affected and to arrange for a reimbursement for the purchase of another coffeemaker or for a product exchange of another KitchenAid® product.
Consumers should not return the coffeemaker to the retailer where it was purchased.
Consumer Contact: Contact KitchenAid® at (800) 990-6255 between 8 a.m. and 8 p.m. ET Monday through Friday, and between 10 a.m. and 5 p.m. ET on Saturday, or go to the firm's Web site at www.KitchenAid.com/repair
12-Cup Model (White)
12-Cup Model (Black)
10-Cup Model (White)
10-Cup Model (Black)
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800