|FOR IMMEDIATE RELEASE
November 17, 2004
Release # 05-050
|Firm's Hotline: (888) 330-3810
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the manufacturer named below, today announced voluntary recalls of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Jenn-Air Downdraft Gas Cooktops
Units: About 1,170
Manufacturer: Maytag Corp., of Newton, Iowa
Hazard: The recalled cooktops have switches located too close to the gas tubing leading to the grill burner. Electrical arcing can cause the tubing to leak gas and ignite, resulting in a fire hazard to consumers.
Incidents/Injuries: Maytag has received four reports of cooktops catching fire during use as a result of a gas leak. There have been no reports of injuries.
Description: The recall includes built-in Jenn-Air model JGD8348CDP downdraft gas cooktops. They have serial numbers xxxxxxxEA through xxxxxxxER. The cooktops were manufactured by Maytag between January 1, 2004 and September 17, 2004. The model name and serial number are printed on a label on the vent fan housing, which is visible in the cabinet under the cooktop.
Sold at: Appliance stores nationwide from January 2004 through September 2004 for about $2,000.
Manufactured in: U.S.
Remedy: Customers who have purchased one of these recalled cooktops should contact Maytag to schedule a free, in-home repair. Consumers should stop using the grill or burners activated by the two left hand controls until the repair is completed. The center and right hand burners can be used.
Consumer Contact: Contact Maytag Corp. at (888) 330-3810 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.maytag.com
Jenn-Air Downdraft Cooktop
Vent Fan Housing Rating Plate
(far left label)
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800