Note: Phone Number Change
|December 22, 2004
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Smoke Detector Systems
Units: Approximately 246,800 smoke detectors
Manufacturer: GE Security Inc., of Austin, Texas.
Hazard: The smoke alarms can fail to activate during a fire or emergency, if installed in combination with certain control panels.
Incidents/Injuries: None reported.
Description: The recalled smoke detection systems involve hard-wired S10A ESL smoke detectors that are incompatible with certain ITI control panels as well as certain S09A/S10A listed ESL smoke detectors that may be incompatible with control panels from other manufacturers. Model numbers are printed on the back of the smoke detectors. Inside the ITI control panel is a label that lists the name and model number of the unit. The following model names and model numbers of ITI control panels are incompatible when installed with the following model numbers of ESL smoke detectors:
|Smoke Detector Model Numbers
521B (when SW1 is OFF)
521BXT (when SW1 is OFF)
*In addition, the models 521NB and
521NBXT detectors, if installed in the
S09A configuration, may self-adjust to
an S10A configuration. Thus, these two
model detectors may not be compatible
with other manufacturer's control panels
that are only S09A compatible.
|ITI Control Panel Model Names and Model Numbers
- 60-562 (-01 through -06)Concord Express:
Sold by: Distributors, dealers and installers of security systems nationwide from June 2002 through October 2004. The smoke detectors and the control panels were sold separately as individual components, and were also sold together as part of a security system for between $180 and $1,150.
Manufactured in: United States.
Remedy: Consumers should contact their system installer or service provider to arrange for a free repair or replacement to make the smoke detectors and control panel systems compatible.
Consumer Contact: Call UTC Fire and Security (formerly GE Security) at 855-286-8889 option 2 between 8am and 8pm ET Monday through Friday.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800