|November 17, 2004
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: 2004 Model Neuton Cordless Electric Lawnmowers
Importer: Country Home Products, Inc., of Vergennes, Vt.
Hazard: These lawnmowers contain an electronic switch in their handlebar. In certain instances this switch is not aligned properly, in which case the mower does not comply with the mandatory federal safety standard for lawnmowers under the Federal Hazardous Substances Act. The safety standards require that lawn mowers contain a blade control system that includes a handlebar that is designed to cause the motor to stop in the event that the operator ceases to maintain a grip on the handlebar. In units containing the defective switch, when the handlebar is released, the motor continues to run which causes the blade to continue to spin. When this occurs, the potential for personal injury or property damage exists.
Incidents/Injuries: No injuries or property damage have been reported. Country Home Products has received 23 reports that the mower and blade did not turn off when the handle was released.
Description: The recalled lawnmowers were sold under the NEUTON name and carry model number 81030. NEUTON is printed on the front portion of the lawnmower. The lawnmowers have a 14-inch cutting width with rear bagging capability.
Sold at: The lawnmowers were sold nationwide from March 15, 2004 through November 12, 2004 through mail orders, internet, and retail stores for about $399.
Manufactured in: Taiwan
Remedy: Known owners of the recalled lawn mower will be notified of this recall. Country Home Products is sending all registered owners instructions on how to determine if their lawn-mower is affected by the recall. The defective handlebars will be replaced at no charge to consumers. If you have the Neuton lawnmower but have not received a set of instructions by December 1, 2004, please contact Country Home Products toll-free at (877) 405-7462 Monday through Friday, 8 a.m. to 7 p.m. Consumers may also view and download instructions from Country Home Products' Web site at www.chp.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
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