In units containing the defective switch, when the handlebar is released, the motor continues to run which causes the blade to continue to spin. When this occurs, the potential for personal injury or property damage exists.
25,000
If you have the Neuton lawnmower but have not received a set of instructions by December 1, 2004, please contact Country Home Products toll-free at (877) 405-7462 Monday through Friday, 8 a.m. to 7 p.m. Consumers may also view and download instructions from Country Home Products' website at www.chp.com.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Country Home Products, Inc., of Vergennes, Vt. is voluntarily recalling 25,000 2004 model Neuton cordless electric Lawnmowers. These lawnmowers contain an electronic switch in their handlebar. In certain instances this switch is not aligned properly, in which case the mower does not comply with the mandatory federal safety standard for lawnmowers under the Federal Hazardous Substances Act. The safety standards require that lawn mowers contain a blade control system that includes a handlebar that is designed to cause the motor to stop in the event that the operator ceases to maintain a grip on the handlebar. In units containing the defective switch, when the handlebar is released, the motor continues to run which causes the blade to continue to spin. When this occurs, the potential for personal injury or property damage exists.
Name of Product: 2004 Model Neuton Cordless Electric Lawnmowers
Units: 25,000
Importer: Country Home Products, Inc., of Vergennes, Vt.
Hazard: These lawnmowers contain an electronic switch in their handlebar. In certain instances, this switch is not aligned properly, in which case the mower does not comply with the mandatory federal safety standard for lawnmowers under the Federal Hazardous Substances Act. The safety standards require that lawn mowers contain a blade control system that includes a handlebar that is designed to cause the motor to stop in the event that the operator ceases to maintain a grip on the handlebar. In units containing the defective switch, when the handlebar is released, the motor continues to run which causes the blade to continue to spin. When this occurs, the potential for personal injury or property damage exists.
Incidents/Injuries: No injuries or property damage have been reported. Country Home Products has received 23 reports that the mower and blade did not turn off when the handle was released.
Description: The recalled lawnmowers were sold under the NEUTON name and carry model number 81030. NEUTON is printed on the front portion of the lawnmower. The lawnmowers have a 14-inch cutting width with rear bagging capability.
Sold at: The lawnmowers were sold nationwide from March 15, 2004 through November 12, 2004 through mail orders, internet, and retail stores for about $399.
Manufactured in: Taiwan
Remedy: Known owners of the recalled lawn mower will be notified of this recall. Country Home Products is sending all registered owners instructions on how to determine if their lawnmower is affected by the recall. The defective handlebars will be replaced at no charge to consumers.
If you have the Neuton lawnmower but have not received a set of instructions by December 1, 2004, please contact Country Home Products toll-free at (877) 405-7462 Monday through Friday, 8 a.m. to 7 p.m. Consumers may also view and download instructions from Country Home Products' website at www.chp.com.
Known owners of the recalled lawn mower will be notified of this recall. Country Home Products is sending all registered owners instructions on how to determine if their lawnmower is affected by the recall. The defective handlebars will be replaced at no charge to consumers.
No injuries or property damage have been reported. Country Home Products has received 23 reports that the mower and blade did not turn off when the handle was released.
Country Home Products, Inc., of Vergennes, Vt.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.