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Recalled Sony VAIO notebook computer
Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.
About 5,600
Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sony Corp., of Tokyo, Japan, is voluntarily recalling about 5,600 Sony VAIO notebook computers. Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.
Name of product: Sony VAIO notebook computers
Units: About 5,600
Manufacturer: Sony Corp., of Tokyo, Japan
Hazard: Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings.
Incidents/Injuries: None reported.
Description: Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003.
Sold at: Electronic and computer stores nationwide from June 2003 through July 2003 for about $1,500.
Manufactured in: China
Remedy: Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
Consumer Contact: Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport.
Media Contact: Valerie Motis at (858) 942-8016 or at valerie.motis@am.sony.com.
Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair.
None reported.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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