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CPSC, Best Lock Corp. Announce Recall of Electronic Door Locks

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Name of Product:
Electronic door locks
Hazard:

In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.

Remedy:
Replace
Repair
Recall Date:
May 06, 2002
Units:

About 8,000

Consumer Contact

For more information, call Best Access Systems at (800) 479-9087, between 8:00 am to 5:00 pm EST Monday through Friday, or visit Best's website at www.bestaccess.com. For a detailed description and picture of the products, see Best's website.

Recall Details

Description:

PRODUCT: Door Locks - Best Lock Corp., d/b/a/ Best Access Systems, of Indianapolis, Ind., is voluntarily recalling about 8,000 electronic door locks. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V (Magstrip and Smartcard versions) cylindrical and mortise electronic door lock products are often installed in college and university dormitories, schools and hospitals. The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.

PROBLEM: In an extreme fire situation, it is possible for the electronic wires and mounting holes to become exposed posing a fire hazard risk. There is no danger of latch failure, nor will this prevent normal egress during an emergency evacuation.

INCIDENTS/INJURIES: CPSC and Best Lock have not received any reports of incidents. This recall is being conducted to make sure that products installed in fire-rated applications meet industry standards.

WHAT TO DO: Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced. For more information, call Best Access Systems at (800) 479-9087, between 8:00 am to 5:00 pm EST Monday through Friday, or visit Best's website at www.bestaccess.com. For a detailed description and picture of the products, see Best's website.

Remedy:

Customers will be contacted directly by Best Access Systems to receive a replacement product. Products installed in non-fire rated applications and B.A.S.I.S. G mortise products installed in 20-minute fire rated applications will be modified or replaced if requested by the customer. Products installed in 3-hour fire rated applications will be modified or replaced.

Incidents/Injuries:

CPSC and Best Lock have not received any reports of incidents.

Sold At:
The IDH Max™, B.A.S.I.S.® G and B.A.S.I.S.® V products were sold directly or through authorized distributors to the commercial and industrial markets between 2000 and December 2001.
Recall number:
02-534

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

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