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The systems can fail to communicate with the central station that should receive the distress signal, which then would fail to alert the fire department, police department, or ambulance service. This poses a safety risk to consumers.
18,000
For more information, consumers can contact GE Interlogix at (800) 648-7422 between 6:00 a.m. and 5:00 p.m. PT Monday through Friday or visit the firm's web site at www.sentrol.com.
Recall Details
GE Interlogix of Tualatin, Ore., is voluntarily announcing a recall to repair approximately 18,000 security control panels. The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.
Consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. Meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel.
CPSC and GE Interlogix are not aware of any incidents involving these security control panels. This recall is being conducted to prevent the possibility of incidents or injuries.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The recalled area rugs violate the mandatory federal flammability regulations for carpets and rugs, posing a fire hazard.
The steamers can expel, spray, or leak hot water during use, posing a burn hazard to consumers.
The recalled fog liquid can expire sooner than the expiration date listed on the product. This can pose a risk of respiratory or other infections in individuals with compromised immune systems, damaged lungs or an allergy to mold.
The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 2,000 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the building, posing a carbon monoxide (CO) poisoning hazard to consumers.
The blocked vent switch (BVS) can fail to shut down the burners if the boilers are installed at altitudes above 5,400 feet and the vent system becomes blocked. In such an event, the boiler can emit excessive amounts of carbon monoxide into the home, posing a carbon monoxide (CO) poisoning hazard to consumers.
The sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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