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CPSC, Louisville Ladder Announce Recall of RIDGID® Stepladders

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Recall Date:
September 08, 1999

Recall Details


Company Phone Number: (888) 318-7911 

September 8, 1999


Release # 99-169

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Louisville Ladder Group LLC, of Louisville, Ky., is recalling about 10,700 RIDGID® brand stepladders. Some ladders have steps that are too short and are improperly attached to the ladder. The step can detach from the ladder, causing a consumer to fall.

Louisville Ladder has received one report of a ladder's step detaching from the ladder. No injuries have been reported.

The ladders being recalled are fiberglass Type 1A stepladders in lengths of 6 feet (model R-3011-06), 8 feet (model R-3011-08) and 10 feet (model R-3011-10). The ladders have a red plastic top and gray railings. The brand name RIDGID appears on the plastic top and on the sides of the railings. The recalled ladders have manufacture dates listed as April 1999, May 1999, June 1999 and July 1999. The model number and manufacture date are on a white label on the side of the ladder.

Home Depot stores nationwide sold the ladders from May 1999 through July 1999 for between $119 and $223.

Consumers should inspect their ladders to determine if there is a short step that is improperly attached. If so, consumers should stop using the recalled ladders immediately and call Louisville Ladder toll- free at (888) 318-7911 anytime or access their web site at The company will help consumers determine if the steps are attached properly. If the steps are not attached properly, they should return the ladders to the nearest Home Depot store for an exchange or refund of the purchase price.

Ladders with "OK" marked on the inside of the front rail have been inspected and are not included in this recall.


Picture of Rivets Connected to Ladder Properly and ImproperlyPicture of Rivets Connected to Ladder Properly and Improperly

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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