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CPSC, Conair Corp. and Sears Roebuck and Co. Announce Recall of Back Massage Cushions

  • Recalled Sears Health Essentials Back Massaging System with Heat, Model SR4503
  • Handheld controller included with Back Massage System
Name of Product:
Sears Health Essentials Back Massaging System with Heat, Model SR4503
Hazard:

The motors used in these back massage cushions can stall, overheat and possibly burn through the massage cushion.

Remedy:
Refund
Recall Date:
May 04, 1998
Units:

About 183,000

Consumer Contact

For more information, consumers can call Sears at (800) 456-5010 anytime.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Conair Corp., of Stamford, Conn., and Sears Roebuck and Co., of Hoffman Estates, Ill., are recalling about 183,000 back massage cushions. The motors used in these back massage cushions can stall, overheat and possibly burn through the massage cushion.

While there have been no reports of fires or serious injury, CPSC, Conair and Sears have received 13 reports of damage to upholstered furniture and bedding, and two reports of minor burns to consumers.

The massage cushion, identified as the Sears Health Essentials Back Massaging System with Heat, Model SR4503, is a black, padded cushion approximately 21 inches long and 17 inches wide, and comes with a handheld controller. The handheld controller displays the words, "Health Essentials" on the front panel and the words "Sears SR4503" on the back panel.

The back massage cushion, manufactured by Conair, was sold in Sears stores and catalogs from February 1997 through March 1998 for about $30.

Consumers should stop using the back massage cushions immediately and return them to any Sears department store for a full refund. For more information, consumers can call (800) 456-5010 anytime.

Remedy:

Consumers should stop using the back massage cushions immediately and return them to any Sears department store for a full refund.

Incidents/Injuries:

While there have been no reports of fires or serious injury, CPSC, Conair and Sears have received 13 reports of damage to upholstered furniture and bedding, and two reports of minor burns to consumers.

Sold At:
The back massage cushion, manufactured by Conair, was sold in Sears stores and catalogs from February 1997 through March 1998 for about $30.
Manufacturer(s):
Conair Corp., of Stamford, Conn.
Recall number:
98-103

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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