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CPSC, Rival Announce Electric Crock Grill Replacement Program

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Name of Product:
Rival electric crock grills
Hazard:

The heating elements on model 5740 and 5750 indoor electric grills, which were not sealed during production, can expose consumers to electric shock.

Remedy:
Replace
Recall Date:
January 30, 1995
Units:

About 1.1 million

Consumer Contact

Owners of model 5740 and 5750 grills may contact Rival at (800) 557-4825.

Recall Details

Description:

WASHINGTON, D.C. - CPSC, Rival of Kansas City, Mo., announced today a program to replace heating elements on about 1.1 million Rival electric crock grills. The heating elements on model 5740 and 5750 indoor electric grills, which were not sealed during production, can expose consumers to electric shock.

To date, Rival has received 13 consumer complaints of electric shock and three retailer-returned grills that leaked electrical current.

The Rival electric grills sold from January 1990 to December 1993 for about $20 each in retail stores nationwide. Both models contain a chrome-plated 11 inch steel grill, a heating element and a support bar, however, the model 5740 has a steel base, while the model 5750 has a stoneware base. Heating elements stamped with an "E" before the part number (see diagram) are not included in this replacement program.

Owners of model 5740 and 5750 grills should stop using them immediately and contact Rival at (800) 557-4825 for assistance in identifying the element and replacing it, if necessary. Rival will instruct owners on how to remove one of the two end pins of the recalled element. Upon receiving the returned end pin, Rival will provide consumers a free replacement heating element.

Remedy:

Owners of model 5740 and 5750 grills should stop using them immediately and contact Rival at (800) 557-4825 for assistance in identifying the element and replacing it, if necessary. Rival will instruct owners on how to remove one of the two end pins of the recalled element. Upon receiving the returned end pin, Rival will provide consumers a free replacement heating element.

Incidents/Injuries:

To date, Rival has received 13 consumer complaints of electric shock and three retailer-returned grills that leaked electrical current.

Recall number:
95-070

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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