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Yamaha Guitar Group Recalls Digital Wireless Equipment for Electric Guitars Due to Fire and Injury Hazards

  • Recalled Relay G10 (G10T Transmitter and G10R Receiver)
  • Recalled Relay G10S System (G10T Transmitter, G10SR Receiver)
  • Recalled Relay G10 USB Charge Cable
Name of Product:
Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables
Hazard:

The lithium-ion battery can overheat and the battery cover can separate with force,  posing fire and injury hazards.

Remedy:
Refund
Repair
Recall Date:
March 12, 2020
Units:
About 82,000 (In addition, about 4,700 units were sold in Canada)
Consumer Contact

Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday, or online at www.line6.com and click on “Corrective Action” or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.

Recall Details

Description:

This recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier.  The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4” and XLR output to connect to an amplifier or other audio equipment.  The products are black in color. The Relay G10T transmitter is stamped “Relay G10” and has a four-digit date code followed by a six-digit individual serial number.

G10 G10S (G10SR) G10T
Serial #### Serial ### Serial ###
6601000001 6736000001 6640000001
Remedy:

Consumers should immediately stop using the recalled products and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.  

Incidents/Injuries:

Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage.  No injuries have been reported.

Sold At

Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019 for about $180 for the G10, $250 for the G10S, $100 for the G10T and about $15 for the USB Charging cable.

Manufactured In:
China
Importer(s):

Yamaha Guitar Group Inc., of Calabasas, Calif

Recall number:
20-089
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov