The recalled propane may not contain sufficient levels of odorant to help alert consumers to a gas leak. Failure to detect leaking gas can present fire, explosion and thermal burn hazards.
This recall involves under-odorized propane (LP) gas delivered to consumers’ storage tanks or sold at retail locations in portable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). Propane tanks that have been inspected for the level of odorant or have been refilled after November 2017 are not affected.
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact their supplier or Western Gas to determine whether their propane is affected and arrange for a free inspection. If the inspection confirms the propane contains insufficient levels of odorant, Western Gas will promptly arrange for additional odorization or replacement of the under-odorized propane. Consumers who have purchased a portable cylinder should contact the retailer or the Western Gas hotline to determine whether their propane may be affected and if so, return the cylinder to the retailer for a replacement. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or their gas supplier from a neighbor’s phone. Do not light a match, turn on a light or switch on anything electrical.
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.