Carrier at 800-761-8492 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.carrier.com and click on Important Product Safety Recall for more information.
This recall involves Packaged Terminal Air Conditioners (PTAC) and Packaged Terminal Heat Pumps (PTHP) sold under the Bryant, Carrier and Fast brand names. Recalled units include those with original power cords and those that received a supplemental power cord as part of the 2007 recall. The recalled units have capacities of 7,000; 9,000; 12,000 and 15,000 BTUs and plug into 208/230 volt, 20 amp outlets. The following brands and eight models are being recalled:
- Carrier models 52CE, 52CQ, 52PE and 52PQ;
- Bryant models 840 and 841; and
- Fast models 840 and 841
Model and serial numbers are located on the ratings/data plate on the right front of the unit, underneath the removable front panel. A complete list of the serial numbers involved in this recall is available by calling Carrier or at www.carrier.com.
Consumers should stop using and unplug the recalled units, and contact Carrier to receive a free replacement cord.
Carrier has received reports of approximately 47 incidents of overheating. Two of the reported incidents involved hotel fires. One of the reported fires involved a consumer suffering burns and smoke inhalation. The other incidents involved scorched or melted cord heads or wall outlets with no injuries reported.
HVAC dealers and factory-direct sales from January 2002 through December 2009 for between $425 and $675.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800