Viking at (800) 241-7239 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit Viking's website at www.vikingrange.com and click on Safety Recall Information for more information.
The recall includes Viking Professional, Designer and Custom Panel dishwashers manufactured before April 1, 2011. The recalled dishwashers are 24 inches wide and were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name "Viking" appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in MMDDYY format, e.g., serial number 052610 was manufactured on May 26, 2010. Model numbers and manufacture dates included on this recall are:
|Model Numbers starting with:
||Manufacture Date = first six digits of serial number:
|DDB200, FDB200, VDB200, DFB450 or VDB450||All date codes before 120110|
|VDB325 or DDB325||All date codes before 040111|
Consumers should immediately stop using the recalled dishwashers and contact Viking for a free in-home repair.
Viking has received 136 additional reports of overheating connectors, including 21 reports of fires with property damage. No injuries have been reported. In the previous recall, the company had received 21 reports of incidents, including five reports of property damage from fires. No injuries were reported.
Appliance and specialty retail stores nationwide from July 2008 through March 2012 for between $1,225 and $2,000.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800