Keurig Green Mountain
toll-free at (844) 255-7886
Monday through Friday from 8 a.m. to 8 p.m. ET, and from 8 a.m. to 3 p.m. ET on Saturday or Sunday or online at www.keurig.com and click on "Product Recall" for more information.
This recall involves Keurig® MINI Plus Brewing System with model number K10 (previously identified as model number B31). Recalled brewers have an identification number starting with "31" followed by a range of numbers printed on a white sticker on the bottom of the brewer. They are single-serve, hot beverage brewers and were sold in 13 different colors with silver trim. Colors include black, red, white, cobalt blue, aqua blue, purple, platinum, emerald, yellow, orchid, bayberry, mauve and poinciana. The recalled brewers measure about 11 inches tall, have a "Brew" button, three cup size brewing options (6 oz., 8 oz. and 10 oz.), and a removable drip tray. The water tank is located on top of the unit towards the back. K10 is marked on the packaging. Recalled units were produced between December 2009 and July 2014 and can be identified by the serial number printed on a white sticker on the bottom of the brewer:
|Keurig MINI Plus Brewing System Serial Number Ranges|
|31.0000.0000001 through 31.0000.0250560|
|31.0001.0000001 through 31.0001.0010328|
|31.0002.0000001 through 31.0002.0081312|
|31.0003.0000001 through 31.0003.0010328|
|31.0004.0000001 through 31.0004.0263772|
|31.0014.0000001 through 31.0014.0001250|
|31.0015.0000001 through 31.0015.0001250|
|31.1000.0000001 through 31.1000.0015984|
|31.1002.0000001 through 31.1002.0002664|
|31.2000.0000001 through 31.2000.1977238|
|31.2001.0000001 through 31.2001.0174310|
|31.2002.0000001 through 31.2002.0745280|
|31.2003.0000001 through 31.2003.0055668|
|31.2004.0000001 through 31.2004.1156585|
|31.2015.0000001 through 31.2015.0081287|
|31.2017.0000001 through 31.2017.0047310|
|31.2019.0000001 through 31.2019.0117035|
|31.2020.0000001 through 31.2020.0019028|
|31.2021.0000001 through 31.2021.0076016|
|31.2022.0000001 through 31.2022.0022444|
|31.2030.0000001 through 31.2030.0032028|
|31.2031.0000001 through 31.2031.0042714|
|31.2033.0000001 through 31.2033.0018685|
|31.2034.0000001 through 31.2034.0016074|
|31.2035.0000001 through 31.2035.0013366|
|31.3000.0000340 through 31.3000.1524059|
|31.3001.0000001 through 31.3001.0021252|
|31.3002.0000001 through 31.3002.0510030|
|31.3004.0000001 through 31.3004.0016532|
Consumers should contact Keurig for a free repair. While waiting for a free repair, consumers can contact Keurig about steps to avoid a burn injury.
Keurig has received about 200 reports of hot liquid escaping from the brewer, including 90 reports of burn-related injuries.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800