Recall date: October 3, 2013
Recall number: 14-001

Recall Summary

Name of product:
APC SurgeArrest surge protectors
Hazard:
The surge protectors can overheat, smoke and melt, posing a fire hazard.
Remedy:
Replace
Consumer Contact:

Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information.

Recall Details Report an Incident Involving this Product

Units:
About 15 million
Description:

APC series 7 and 8 SurgeArrest surge protectors made before 2003 can overheat, smoke and melt. 700 incidents and $1.6 million in fire damage reported.

Description:

This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall.

 

7 Series model numbers

8 Series model numbers

NET7   

NET8   

NET7T

NET8N

NET7T-C

PER8T           

PER7  

PER8TR

PER7C

PER8TR-CN

PER7T

PER8TVR

PER7T-CO

PER8XTV

PER7T-U

PRF8T2

PER7TX137

PRF8TT

PER7-U

PRO8 

PER7X148

PRO8T2

PRF7  

PRO8T2C

PRF7T

PRO8T2MP12

PRO7

PRO8T2MP12B        

PRO7C

PRO8TV

PRO7T

 

PRO7TX183

 

Incidents/Injuries:

The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility.  There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors.

 
Remedy:

Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.

Sold At:

Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50. 

Importer:

American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.

Manufacturer:

American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.

Manufactured In:
China, Philippines