Schneider Electric Recalls APC Surge Protectors Due to Fire Hazard

APC series 7 and 8 SurgeArrest surge protectors made before 2003 can overheat, smoke and melt. 700 incidents and $1.6 million in fire damage reported.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: October 03, 2013
Recall number: 14-001
Enlarge
  • APC 7 Series SurgeArrest surge protector

    1 of 3 photos

    APC 7 Series SurgeArrest surge protector

  • APC 8 Series SurgeArrest surge protector

    2 of 3 photos

    APC 8 Series SurgeArrest surge protector

  • Model and serial numbers are located on the bottom of the surge protector

    3 of 3 photos

    Model and serial numbers are located on the bottom of the surge protector

Recall Summary

Name of product:

APC SurgeArrest surge protectors

Hazard:

The surge protectors can overheat, smoke and melt, posing a fire hazard.

Consumer Contact:

Schneider Electric IT Corp., toll-free at (888) 437-4007 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at http://recall.apc.com, or www.apc.com and click on the Recall link to submit a claim and obtain more information.

Report an Incident Involving this Product

Recall Details

Units

About 15 million

Description

This recall involves APC 7 and 8 series SurgeArrest surge protectors manufactured before 2003. The model and serial numbers are located on a label on the bottom of the surge protector. The two numbers that follow the first letter or letters in the serial number sequence indicate the year of manufacture. The unit is included in the recall if the numbers are 93, 94, 95, 96, 97, 98, 99, 00, 01 or 02. APC and the words Personal, Professional, Performance or Network are printed on the surge protectors. The following model numbers are included in this recall.

 

7 Series model numbers

8 Series model numbers

NET7 

NET8 

NET7T

NET8N

NET7T-C

PER8T           

PER7  

PER8TR

PER7C

PER8TR-CN

PER7T

PER8TVR

PER7T-CO

PER8XTV

PER7T-U

PRF8T2

PER7TX137

PRF8TT

PER7-U

PRO8 

PER7X148

PRO8T2

PRF7  

PRO8T2C

PRF7T

PRO8T2MP12

PRO7

PRO8T2MP12B        

PRO7C

PRO8TV

PRO7T

 

PRO7TX183

 

Incidents/Injuries

The firm has received 700 reports of the surge protectors overheating and melting and 55 claims of property damage from smoke and fire, including $916,000 in fire damage to a home and $750,000 in fire damage to a medical facility.  There are 13 reports of injuries, including smoke inhalation and contact burns from touching the overheated surge protectors.

Remedy

Consumers should immediately stop using the recalled surge protectors, unplug them and contact Schneider Electric for a free replacement surge protector.

Sold at

Best Buy, Circuit City, CompUSA, and other stores nationwide from January 1993 through December 2002 for between $13 and $50. 

Manufacturer

American Power Conversion (APC), now known as Schneider Electric IT Corp., of West Kingston, R.I.

Manufactured in

China, Philippines

  • APC 7 Series SurgeArrest surge protector

  • APC 8 Series SurgeArrest surge protector

  • Model and serial numbers are located on the bottom of the surge protector