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Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

  • Canon PowerShot SX50 HS Digital Camera
  • Side view of serial number plate on the Canon PowerShot SX50 HS Digital Camera
Name of Product:
Canon PowerShot SX50 HS Digital Cameras
Hazard:
A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
Remedy:
Repair
Recall Date:
March 06, 2014
Units:
About 14,000
Consumer Contact

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information. 

Recall Details

Description:

The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera.  The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number.  The serial number is on the side or bottom of the camera housing.

Remedy:

Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair. 

Incidents/Injuries:

Canon has received one report of itching and two reports of eye redness and pain.   

Sold At:
Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
Importer:

Miyazaki Daishin Canon Inc., of Miyazaki, Japan, and Nagasaki Canon Inc., of Nagasaki, Japan

Manufacturer

Miyazaki Daishin Canon Inc., of Miyazaki, Japan, and Nagasaki Canon Inc., of Nagasaki, Japan

Manufactured In:
Japan
Recall number:
14-128
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