Nielsen-Kellerman, at (800) 784-4221, from 9 a.m. to 5 p.m. ET Monday through Thursday in the U.S. or (Country Code)-1-610-447-1555, from 9 a.m. to 5 p.m. ET Monday through Thursday outside the U.S.; or www.NKhome.com and click on Support, then choose Product Repairs or Product Registration for more information.
Recall Details
This recall includes NK R2 microphones manufactured before September 1, 2012. The recalled product is a microphone designed to be used by the navigator (coxswain) of rowed racing boats to direct the rowers. It is made of a rubber U-shaped base attached to a blue headband. A black metal microphone boom is attached to one end of the U and a cable with a flat, rubber-covered connector is attached to the other end. The microphones are used with the Cox Box and Cox Box Mini voice amplifiers. The NK logo appears on the headband. Recalled microphones have metal booms that are not covered by rubber and do not have a yellow warning tag on the cable.
Consumers should immediately stop using the R2 Microphones and return them to NK for a free replacement.
Nielsen-Kellerman has received reports of three incidents in which the users reported second-degree burns where the metal boom contacted their face.
Nielsen-Kellerman Co. online and authorized NK dealers worldwide for about $99.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
- Visit CPSC.gov.
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- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
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