Recall Details
| February 8, 2011 Alert #11-721 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Building managers should stop relying on the product models listed below to alert an alarm monitoring center in the event of a fire. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Simplex Fire Alarm Control Panel
Units: About 540
Manufacturer: Tyco Safety Products Westminster of Westminster, Mass.
Hazard: The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Incidents/Injuries: The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
Description: The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
Sold by: Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
Manufactured in: U.S.
Remedy: Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Consumer Contact: For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire.
The smoke alarm and the combination smoke/carbon monoxide (CO) alarm can fail to alert consumers to a fire.
The smoke alarms can have a misaligned internal switch causing the alarms to not activate properly, posing a risk of failure to alert consumers to a fire.
The photoelectric smoke sensor can malfunction and cause the fire alarm system to fail to alert occupants in commercial buildings of a fire.
A yellow cap left on during the manufacturing process can cover one of the two smoke sensors and compromise the smoke alarm’s ability to detect smoke, posing a risk of consumers not being alerted to a fire in their home.
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
