FOR IMMEDIATE RELEASE
July 21, 2009
|Firm's Recall Hotline: (800) 849-5069|
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Orbitrek Elite and Orbitrek Elite Magnetic Elliptical Exercise Gliders
Units: About 48,000
Distributor: Thane International Inc., of La Quinta, Calif.
Manufacturer: Utop Sporting Co., of China
Hazard: The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumers.
Incidents/Injuries: None reported.
Description: This recall involves Orbitrek Elite ("OE") and Orbitrek Elite Magnetic ("OEM") elliptical gliders with model numbers BK2080 (OE) and BK2280 (OEM). The recalled gliders have a blue and gray plastic cover. The model name can be located on the side of the machine. No other models of Orbitrek-branded elliptical gliders are included in this recall.
Sold: Directly to consumers at www.thane.com and through television infomercials from March 2007 through May 2009 for between $200 and $300.
Manufactured in: China
Remedy: Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new assembly instructions, which can also be located on the firm's Web site.
Consumer Contact: For additional information, contact Thane toll-free at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800