Recall Details
FOR IMMEDIATE RELEASE July 21, 2009 Alert #09-754 |
Firm's Recall Hotline: (800) 849-5069 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Orbitrek Elite and Orbitrek Elite Magnetic Elliptical Exercise Gliders
Units: About 48,000
Distributor: Thane International Inc., of La Quinta, Calif.
Manufacturer: Utop Sporting Co., of China
Hazard: The written instructions incorrectly identify the proper location of the spring washer. An incorrectly installed spring washer can put undue stress on bolts, causing them to loosen, which poses a fall hazard to consumers.
Incidents/Injuries: None reported.
Description: This recall involves Orbitrek Elite ("OE") and Orbitrek Elite Magnetic ("OEM") elliptical gliders with model numbers BK2080 (OE) and BK2280 (OEM). The recalled gliders have a blue and gray plastic cover. The model name can be located on the side of the machine. No other models of Orbitrek-branded elliptical gliders are included in this recall.
Sold: Directly to consumers at www.thane.com and through television infomercials from March 2007 through May 2009 for between $200 and $300.
Manufactured in: China
Remedy: Consumers should stop using the recalled machines until they inspect their unit and confirm that the spring washer is in the correct location. Thane is directly contacting consumers to provide new assembly instructions, which can also be located on the firm's Web site.
Consumer Contact: For additional information, contact Thane toll-free at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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