Recall Details
FOR IMMEDIATE RELEASE October 17, 2006 Release #07-006 |
Firm's Recall Hotline: (800) 453-1047 Starbucks Media Contact: (206) 318-7100 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the manufacturer named below, today announced voluntary recalls of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Starbucks Barista Aroma Stainless Steel 8-Cup Coffee Brewers
Units: About 73,000
Distributor: Starbucks Coffee Company, of Seattle, Wash.
Hazard: The coffee brewer has defective electrical wiring that can result in overheating, smoking, burning and melting, posing a possible fire hazard.
Incidents/Injuries: Starbucks has received 23 reports of melting in the plastic housing of the brewers. No injuries have been reported.
Description: This recall includes the Starbucks Barista Aroma 8-Cup Coffee Brewer only. "Starbucks Barista Aroma" is embossed on the front of the brewer and the brewer has silver control panel buttons and a chrome finish. The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers are not included in this recall.
Sold at: Starbucks company-owned and operated stores nationwide between March 2005 and September 2006 for about $100.
Manufactured in: China
Remedy: Consumers should stop using the recalled coffee brewers immediately and contact Starbucks for a full refund. Consumers will receive a postage-paid package along with instructions on how to return their brewer. Starbucks is also offering a coupon (valid through 1/31/07) for a free pound of coffee as an incentive to return the recalled machine.
Consumer Contact: For more information, consumers should contact Starbucks' Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company's Web site at www.starbucks.com - consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.