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Starbucks Announces Recall of 8-Cup Coffee Brewers Due to Possible Fire Hazard

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Recall Date:
October 17, 2006

Recall Details

FOR IMMEDIATE RELEASE
October 17, 2006
Release #07-006
Firm's Recall Hotline: (800) 453-1047
Starbucks Media Contact: (206) 318-7100

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the manufacturer named below, today announced voluntary recalls of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Starbucks Barista Aroma™ Stainless Steel 8-Cup Coffee Brewers

Units: About 73,000

Distributor: Starbucks Coffee Company, of Seattle, Wash.

Hazard: The coffee brewer has defective electrical wiring that can result in overheating, smoking, burning and melting, posing a possible fire hazard.

Incidents/Injuries: Starbucks has received 23 reports of melting in the plastic housing of the brewers. No injuries have been reported.

Description: This recall includes the Starbucks Barista Aroma 8-Cup Coffee Brewer only. "Starbucks Barista Aroma" is embossed on the front of the brewer and the brewer has silver control panel buttons and a chrome finish. The Starbucks Barista Grande 12-Cup Coffee Brewer and Starbucks Barista Solo Coffee Brewers are not included in this recall.

Sold at: Starbucks company-owned and operated stores nationwide between March 2005 and September 2006 for about $100.

Manufactured in: China

Remedy: Consumers should stop using the recalled coffee brewers immediately and contact Starbucks for a full refund. Consumers will receive a postage-paid package along with instructions on how to return their brewer. Starbucks is also offering a coupon (valid through 1/31/07) for a free pound of coffee as an incentive to return the recalled machine.

Consumer Contact: For more information, consumers should contact Starbucks' Barista Aroma recall hotline at (800) 453-1047 between 9 a.m. and 9 p.m. MT (11 a.m. and 11 p.m. ET), or visit the company's Web site at www.starbucks.com - consumers may also write to Starbucks Coffee Company at Customer Relations, Starbucks Coffee Company, mailstop S-RC1, P.O. Box 3717, Seattle, WA 98124-3717.

 

Picture of Recalled Coffee Brewer

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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