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Fujitsu notebook computer -
Recalled Fujitsu battery -
Recalled Gateway battery -
Recalled Gateway battery -
Sony notebook computer -
Recalled Sony notebook computer -
Recalled Sony battery latch -
Toshiba notebook computer -
Recalled Toshiba batteries
These lithium ion batteries can overheat, posing a fire hazard to consumers.
About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)
Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:
- Fujitsu - (800) 8FUJITSU or www.computers.us.fujitsu.com/battery
- Gateway - (800) 292-6813 or www.gateway.com/battery
- Sony - (888) 476-6972 or http://esupport.sony.com/battery
- Toshiba - (800) 457-7777 or www.bxinfo.toshiba.com
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sony Energy Devices Corp., of Japan, is voluntarily recalling about 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide). These lithium ion batteries can overheat, posing a fire hazard to consumers.
Name of Product: Rechargeable, lithium ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers.
Units: About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)
Battery Cell Manufacturer: Sony Energy Devices Corp., of Japan
Hazard: These lithium ion batteries can overheat, posing a fire hazard to consumers.
Incidents/Injuries: There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.
Description: These lithium ion batteries were sold with, or sold separately to be used with, the following notebook computer models:
| Computer Manufacturer | Computer Model | Battery Model |
|---|---|---|
| Fujitsu | LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 | CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 |
| Gateway | Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j | 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 |
| Sony | Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P | VGP-BPS3A, VGP-BPS2B |
| Toshiba | Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 | PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS |
The battery model can be found on the battery's label.
Sold: Directly by Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. and through authorized distributors as part of a notebook computer. The computers sold for between $500 and $3000 and the batteries were also sold separately for between $75 and $200, during the following dates:
- Fujitsu - from June 2005 through October 2006
- Gateway - from September 2005 through October 2006
- Sony - from December 2004 through October 2006
- Toshiba - from September 2004 through October 2006
Manufactured in: Japan, China, Taiwan and Malaysia
Remedy: Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.
Consumer Contact: Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:
- Fujitsu - (800) 8FUJITSU or www.computers.us.fujitsu.com/battery
- Gateway - (800) 292-6813 or www.gateway.com/battery
- Sony - (888) 476-6972 or http://esupport.sony.com/battery
- Toshiba - (800) 457-7777 or www.bxinfo.toshiba.com
Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.
There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The lithium-ion batteries can overheat and ignite, posing a fire hazard to consumers.
The metal contact in the switch mechanism of the Recon LT avalanche transceiver can corrode and cause the transceiver to malfunction. If this occurs, the device can turn off and make it impossible to locate a victim in an avalanche, which could result in serious injury or death.
The heat or ozone on-off switch can short circuit, resulting in arcing, posing a fire hazard.
The recalled camera grips violate the mandatory federal regulation for consumer products containing button cell and coin batteries because, when the product is dropped, the battery tray can separate from its compartment, making the lithium coin battery easily accessible by children. If button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The recalled digital kitchen scales violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the scale has a lithium coin battery that can be easily accessed by children, and a spare coin battery provided with the product not in child resistant packaging as required by Reese’s Law. These violations pose an ingestion hazard. The recalled scales also do not have the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
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