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CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines

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Recall Date:
May 10, 2001

Recall Details

May 10, 2001
Release # 01-152
Canon U.S.A Recall Hotline: (888) 280-7858
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051

CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines

WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Canon U.S.A. Inc., of Lake Success, N.Y., is voluntarily recalling about 60,000 Faxphones. The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.

Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported. The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.

Electronics, office products and computer stores nationwide sold these machines from October 1999 through May 2001 for between $130 and $200.

Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone. For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon's web site at
Picture of Recalled Fax Machine

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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