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CPSC, HSN LP and Innova, Inc. Announce Expansion of the Recall of Ultrex Thermal/Double Wall Pans

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Recall Date:
October 16, 2003

Recall Details


October 16, 2003

Alert #04-505


The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Ultrex Thermal/Double Wall Frying Pans

Units: 244,000

Manufacturer: Innova Inc., of Davenport, Iowa

Distributor: HSN LP (previously referred to as the Home Shopping Network), of St. Petersburg, Fla.

Hazard: The non-stick part of the pan can separate forcefully and be propelled when the pan is preheated, used on high heat, or used for frying, deep-frying or braising. This can pose a serious burn hazard from hot oil or food contents spilling onto consumers.

Incidents/Injuries: Innova and HSN LP have received 31 reports of these fry pans separating, including seven consumers who received burns from hot oil and eight reports of property damage.

Sold By: HSN LP, exclusively, from January 2002 through September 2002 for between $7 and $16 (individually) and for between $100 and $300 (in sets).

Manufactured In: China.

Remedy: Consumers should stop using these fry pans immediately. HSN and Innova have contacted consumers instructing them to return the pans to Innova, in exchange for replacement cookware, an HSN credit, or a refund.

Consumer Contact: Consumers with any questions should call Innova on (877) 368-3405 between 9 a.m. and 7 p.m. CT Monday through Friday or log on to for more information.

picture of recalled panspicture of recalled panspicture of recalled pans

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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