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Metal Ware Recalls NESCO Coffee Bean Roasters Due to Fire Hazard

  • Recalled Model CR-04-13 Coffee Bean Roaster
  • Recalled Coffee Bean Roaster ETL Label and Box Label
Name of Product:
Coffee Bean Roasters
Hazard:

The coffee bean roasters can overheat, posing a fire hazard.

Remedy:
Refund
Recall Date:
April 21, 2021
Units:

About 5,350

Consumer Contact

Metal Ware Corporation toll-free at 888-993-9243 from 8 a.m. to 5 p.m. CT Monday through Friday, email at beanroaster@nesco.com, or online at www.nesco.com and click on RECALLS for more information.

Recall Details

Description:

The recall involves Model CR-04-13 Coffee Bean Roasters with a date code of 2520 or 3220 printed at the bottom right of the ETL Intertek label on the product and on the box.  NESCO is printed in white on the black roasters.

Remedy:

Consumers should immediately stop using the recalled coffee bean roasters and contact Metal Ware for a full refund or a refund in the form of a store credit.  Metal Ware will provide consumers with free return shipping for the roasters.  Upon Metal Ware’s receipt of the returned roaster, the consumer can choose between receiving a full refund of $85 or a refund in the form of a store credit in the amount of $100 for use at www.nesco.com

Incidents/Injuries:

The firm has received reports of 20 incidents of the coffee bean roasters overheating causing the plastic to melt, coffee beans to burn, and/or flames and smoke to emanate from the roaster.  No injuries have been reported.

Sold At

Blains Supply and Burman Coffee Traders stores nationwide and online at www.bodhileafcoffee.com, www.burmancoffee.com, www.eveythingkitchens.com, www.facebook.com/keystonehousewares, www.farmandfleet.com, www.kohls.com,  www.sweetmarias.com, and www.wayfair.com, from August 2020 through December 2020, for about $85.

Manufactured In:
China
Importer(s):

The Metal Ware Corporation, of Two Rivers, Wis.

Distributor(s):

The Metal Ware Corporation, of Two Rivers, Wis., and Petra Industries, of Edmond, Okla.

Recall number:
21-115
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov