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Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)

  • Recalled woom 4 model
  • Recalled woom 5 model
  • Recalled woom 6 model
Name of Product:
Woom model 4, 5, 6 bicycles
Hazard:

The bicycle’s front fork can loosen and detach, posing fall and injury risks to the rider.

Remedy:
Repair
Recall Date:
March 19, 2020
Units:
About 5,500
Consumer Contact

Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at usa@woombikes.com or online at us.woombikes.com and click on Service for more information.

Recall Details

Description:

This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch).  You can find the model number on the top tube of each bike.  The bikes were sold in five different colors:  Red, blue, green, purple and yellow.  “Woom” is printed across the bottom tube of the bicycle frame. 

Remedy:

Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork.  The firm is contacting all known purchasers and providing a free repair kit including installation instructions. 

Incidents/Injuries:

The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.

Sold At

Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).

Manufactured In:
Cambodia
Importer(s):

Woom bikes USA, Austin, Texas

Recall number:
20-728
Choose Your Recall Emails Get Notified About Each Recall via Email.
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov