Name of product:
Kawasaki MULE PRO off-highway utility vehicles
Hazard:

The steering shaft can develop excessive wear and affect steering control resulting in a crash hazard, posing a risk of injury or death.

Remedy:
Repair
Recall date:
March 19, 2020
Units:
About 80,000
Consumer Contact:

Kawasaki toll-free at 866-802-9381 from 7 a.m. to 4 p.m. PT Monday through Friday or online at www.Kawasaki.com and click on “Recalls” for more information.

Recall Details

Description:

This recall involves recall involves 2015 through 2020 MULE PRO-FX, MULE PRO-FXR, MULE PRO-FXT and 2016 – 2020 MULE PRO-DX and MULE PRO-DXT utility vehicles.  The four wheel, off-highway utility vehicles were sold in black, green, white, red, bronze, silver, camo, and blue.  They have side by side seating for three to six people and automotive style controls. MULE PRO is printed on the right and left front fender.  The model name is printed on the right and left fender. The vehicles are available as either gas or diesel models. The diesel models have DIESEL printed on the right and left rear of the cargo bed.  The Vehicle Identification Number (VIN) is located on the steel frame between the right front lower A-arm mounts.  

 

MODEL YEAR 

Model Name 

Model Code

VIN RANGE

2015 

MULE PRO-FXT

KAF820AFF/L

JKBAFSA1XFB500031 through JKBAFSA18FB500335

MULE PRO-FXT EPS 

KAF820BFF/L

JKBAFSB13FB500001 through  JKBAFSB11FB504158

MULE PRO-FXT EPS LE 

KAF820CFF/L

JKBAFSC15FB500001 through

JKBAFSC17FB504387 

MULE PRO-FXT EPS CAMO 

KAF820DFF/L

JKBAFSD17FB500001 through

JKBAFSD17FB502198 

  

  

  

  

2016 

 

MULE PRO-FXT 

KAF820AGF/L

JKBAFSA1XGB500001 through 

JKBAFSA19GB500250 

MULE PRO-FXT EPS 

KAF820BGF/L

JKBAFSB10GB504816 through 

JKBAFSB13GB507371 

MULE PRO-FXT EPS LE 

KAF820CGF/L

JKBAFSC18GB504951 through 

JKBAFSC16GB507010 

 

2016 

MULE PRO-FXT EPS CAMO 

KAF820DGF/L

JKBAFSD19GB502611 through 

JKBAFSD16GB503585 

MULE PRO-FX 

KAF820EGF/L

JKBAFSE17GB500001 through 

JKBAFSE16GB500541 

MULE PRO-FX EPS

KAF820FGF/L 

JKBAFSF19GB500001 through 

JKBAFSF14GB502450 

MULE PRO-FX EPS LE

KAF820GGF/L 

JKBAFSG10GB500001 through

JKBAFSG13GB501918 

MULE PRO-FX EPS CAMO

KAF820HGF/L 

JKBAFSH12GB500001 through

JKBAFSH17GB500950 

MULE PRO-FXT RANCH EDITION

KAF820JGF/L 

JKBAFSJ1XGB500001 through

JKBAFSJ1XGB501830 

MULE PRO-DXT

KAF1000AGF 

JKAAFCA17GB500001 through

JKAAFCA18GB500122 

MULE PRO-DXT EPS

KAF1000BGF 

JKAAFCB10GB500002 through 

JKAAFCB10GB500873 

MULE PRO-DXT EPS LE

KAF1000CGF 

JKAAFCC10GB500001 through

JKAAFCC11GB500492 

MULE PRO-DX

KAF1000DGF 

JKAAFCD12GB500001 through 

JKAAFCD19GB500125 

MULE PRO-DX EPS

KAF1000EGF 

JKAAFCE14GB500001 through

JKAAFCE14GB500709 

MULE PRO-DX EPS LE

KAF1000FGF 

JKAAFCF18GB500002 through 

JKAAFCF1XGB500342 

  

  

  

  

2017 

MULE PRO-FXT 

KAF820AHF/L

JKBAFSA18HB500001 through 

JKBAFSA12HB500821 

MULE PRO-FXT EPS

KAF820BHF/L 

JKBAFSB1XHB500001 through

JKBAFSB10HB510083 

MULE PRO-FXT EPS LE

KAF820CHF/L 

JKBAFSC11HB500001 through 

JKBAFSC10HB509367 

MULE PRO-FXT EPS CAMO

KAF820DHF/L 

JKBAFSD13HB500001 through

JKBAFSD19HB504909 

MULE PRO-FX

KAF820EHF/L 

JKBAFSE15HB500001 through

JKBAFSE12HB501140 

MULE PRO-FX EPS

KAF820FHF/L 

JKBAFSF17HB500001 through 

JKBAFSF18HB504056 

MULE PRO-FX EPS LE 

KAF820GHF/L

JKBAFSG15HB502201 through 

JKBAFSG1XHB502890 

MULE PRO-FX EPS CAMO

KAF820HHF/L 

JKBAFSH16HB501301 through

JKBAFSH11HB501450 

MULE PRO-FXT RANCH EDITION

KAF820JHF/L 

JKBAFSJ18HB500001 through

JKBAFSJ16HB504483 

MULE PRO-FX RANCH EDITION

KAF820LHF/L 

JKBAFSL11HB500001 through

JKBAFSL11HB500550 

MULE PRO-DXT

KAF1000AHF 

JKAAFCA13HB500501 through

JKAAFCA15HB500659 

MULE PRO-DXT EPS

KAF1000BHF 

JKAAFCB17HB500001 through

JKAAFCB13HB502277 

MULE PRO-DXT EPS LE

KAF1000CHF 

JKAAFCC19HB500001 through

JKAAFCC18HB501219 

MULE PRO-DX

KAF1000DHF 

JKAAFCD15HB500401 through 

JKAAFCD14HB500485 

MULE PRO-DX EPS

KAF1000EHF

JKAAFCE12HB500001 through 

JKAAFCE1XHB501283 

MULE PRO-DX EPS LE

KAF1000FHF 

JKAAFCF14HB500001 through 

JKAAFCF11HB500859 

  

  

  

  

2018 

MULE PRO-FXT

KAF820AJF/L 

JKBAFSA15JB501001 through 

JKBAFSA13JB501370 

MULE PRO-FXT EPS

KAF820BJF/L 

JKBAFSB15JB510201 through

JKBAFSB12JB513038 

MULE PRO-FXT EPS LE

KAF820CJF/L 

JKBAFSC10JB509651 through 

JKBAFSC10JB512209 

MULE PRO-FXT EPS CAMO

KAF820DJF/L 

JKBAFSD16JB505151 through 

JKBAFSD19JB506231 

MULE PRO-FX

KAF820EJF/L 

JKBAFSE17JB501401 through

JKBAFSE16JB501695 

MULE PRO-FX EPS

KAF820FJF/L 

JKBAFSF19JB504301 through

JKBAFSF16JB505745 

MULE PRO-FX EPS LE

KAF820GJF/L 

JKBAFSG19JB503101 through

JKBAFSG11JB503870 

MULE PRO-FXT RANCH EDITION

KAF820JJF/L 

JKBAFSJ18JB504801 through

JKBAFSJ18JB508072 

MULE PRO-FXR

KAF820KJF/L 

JKBAFSK14JB500002 through

JKBAFSK13JB503649 

 

MULE PRO-DXT

KAF1000AJF

JKAAFCA10JB500901 through

JKAAFCA15JB501185 

 

MULE PRO-DXT EPS

KAF1000BJF

JKAAFCB17JB502501 through

JKAAFCB11JB503644 

MULE PRO-DX EPS

KAF1000EJF 

JKAAFCE19JB501507 through 

JKAAFCE15JB502444 

 

  

  

 

2019 

 

 

 

 

 

 

MULE PRO-FXT

KAF820AKF/L 

JKBAFSA11KB501501 through

JKBAFSA11KB501935 

MULE PRO-FXT EPS

KAF820BKF/L 

JKBAFSB17KB513201 through 

JKBAFSB17KB516146 

MULE PRO-FXT EPS LE

KAF820CKF/L 

JKBAFSC11KB512401 through

JKBAFSC1XKB514907 

MULE PRO-FXT EPS CAMO

KAF820DKF/L 

JKBAFSD16KB506401 through

JKBAFSD11KB507519 

MULE PRO-FX

KAF820EKF/L 

JKBAFSE1XKB501801 through

JKBAFSE15KB502161 

MULE PRO-FX EPS

KAF820FKF/L 

JKBAFSF13KB505901 through

JKBAFSF13KB507521 

MULE PRO-FX EPS LE

KAF820GKF/L 

JKBAFSG18KB504001 through 

JKBAFSG1XKB504758 

MULE PRO-FXT RANCH EDITION

KAF820JKF/L 

JKBAFSJ12KB508201 through

JKBAFSJ13KB512077 

MULE PRO-FXR

KAF820KKF/L 

JKBAFSK13KB503801 through 

JKBAFSK1XKB505089 

MULE PRO-DXT

KAF1000AKF 

JKAAFCA11KB501301 through 

JKAAFCA14KB501695 

MULE PRO-DXT EPS 

KAF1000BKF

JKAAFCB10KB503801 through 

JKAAFCB12KB505162 

MULE PRO-DX EPS

KAF1000EKF 

JKAAFCE14KB502601 through 

JKAAFCE1XKB503039 

  

  

  

  

2020 

MULE PRO-FXT

KAF820ALF/L 

JKBAFSA1XLB502101 through

JKBAFSA19LB502378 

MULE PRO-FXT EPS

KAF820BLF/L 

JKBAFSB1XLB516501 through 

JKBAFSB19LB518305 

MULE PRO-FXT EPS LE

KAF820CLF/L 

JKBAFSC1XLB515301 through 

JKBAFSC1XLB516657 

MULE PRO-FXT EPS CAMO

KAF820DLF/L 

JKBAFSD1XLB507701 through 

JKBAFSD1XLB508184 

MULE PRO-FX

KAF820ELF/L 

JKBAFSE18LB502401 through 

JKBAFSE19LB502598 

MULE PRO-FX EPS

KAF820FLF/L 

JKBAFSF18LB507919 through

JKBAFSF1XLB509199 

MULE PRO-FX EPS LE

KAF820GLF/L 

JKBAFSG18LB505201 through 

JKBAFSG12LB505744 

MULE PRO-FXT RANCH EDITION

KAF820JLF/L 

JKBAFSJ1XLB512501 through 

JKBAFSJ17LB514237 

MULE PRO-FXR

KAF820KLF/L 

JKBAFSK13LB507901 through

JKBAFSK18LB508784 

MULE PRO-FXT RANCH EDITION

KAF820MLF/L 

JKBAFSM12LB500001 through

JKBAFSM16LB501023 

MULE PRO-DXT

KAF1000ALF 

JKAAFCA13LB502001 through

JKAAFCA18LB502091 

MULE PRO-DXT EPS

KAF1000BLF 

JKAAFCB17LB505501 through

JKAAFCB18LB505992 

 

MULE PRO-DX EPS

KAF1000ELF

JKAAFCE13LB503501 through

JKAAFCE18LB503686 

  

  

  

 

 
Remedy:

Consumers should immediately stop using the recalled utility vehicles and contact a Kawasaki dealer to schedule a free repair.  Kawasaki is contacting all known purchasers directly.

Incidents/Injuries:

 The firm has received 453 reports of incidents of steering problems.  No injuries have been reported.

Sold At:

 Kawasaki dealers nationwide from July 2014 through January 2020 for between $12,000 and $17,000.

Manufacturer(s):

 Kawasaki Motors Manufacturing Corp. U.S.A, of Lincoln, Neb.

Distributor(s):

Kawasaki Motors Corp. U.S.A., of Foothill Ranch, Calif.

Manufactured In:
United States
Recall number:
20-726
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.