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Continuum Recalls Lenox Tea Kettles Due to Burn Hazard

The number of recall units has increased from 56,000 to 87,000 on September 8, 2020.

  • Recalled Lenox- 2.5 Quart Tea Kettle
  • The brand name Lenox is written on the bottom and sides of the kettle.
Name of Product:
Lenox 2.5 Quart Tea Kettles
Hazard:

The tea kettles can expel hot water during use, posing a burn hazard to consumers.

Remedy:
Refund
Recall Date:
April 08, 2020
Units:

About 87,000

Consumer Contact

Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.

Recall Details

Description:

This recall involves Continuum’s Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7” in diameter and has a bent edge that extends approximately 1” beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.

Remedy:

Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available.  If not, consumers will be entitled to a refund of $29.99.

Incidents/Injuries:

Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.  

Sold At

Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.

Manufactured In:
China
Importer(s):

Continuum Sales & Marketing Corp., of Port Washington, N.Y.  

Recall number:
20-107
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About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov