Name of product:
Spider Climb playground climbers

The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.

Recall date:
October 18, 2019
About 200
Consumer Contact:

Soft Play collect at 704-948-3442 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at and click on “Recall Alert” for more information.

Recall Details


This recall involved Spider Climb enclosed vertical rope and plastic platform playground climbers installed in approximately 200 McDonald’s Restaurant Play Places. The climbers are designed with plastic platforms, ropes, cables and chains for children to scale inside a multi-level enclosed tower assembly.


Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms. 


There have been 37 incidents resulting in 34 reports of injuries.

Sold At:

Exclusively to and installed at about 200 McDonald’s Restaurant Play Places nationwide from February 2016 through October 2018 for about $350.


Soft Play LLC, of Huntersville, N.C.

Manufactured In:
United States
Recall number: