The three-prong AC wall plug adapters can break and expose the metal portion of the adapter, posing an electric shock risk.
Apple at 800-275-2273 anytime, or online at www.apple.com, click on Support and then click on Apple Three-Prong AC Wall Plug Adapter Recall Program at the bottom of the page.
This recall involves three-prong AC wall plug adapters included in the Apple World Travel Adapter Kit sold before February 2015. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use primarily in the United Kingdom, Singapore, and Hong Kong and were also sold with Mac computers and iOS devices. The recalled three-prong AC wall plug adapters are white with no letters on the inside slot where it attaches to an Apple power adapter. Redesigned adapters are white with gray on the inside portion that attaches to the power adapter.
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Apple has received six reports from other countries of wall plug adapters breaking and consumers receiving shocks, including two reports of consumers who were medically evaluated and released without need for further medical treatment. No reports of incidents or injuries were reported by U.S. consumers.
Apple Inc., of Cupertino, Calif.
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.