-
Charger 4.1/2.1 -
Fluid HT 4.3/2.3 -
Fluid FS 20/24 -
Storm 4.1/2.1 -
Storm 4.1/2.1 -
Example of crankset location on bike -
Crank length (140 or 152) is stamped at the end of each crank arm -
Recalled bicycles have cranksets with AC-30 stamped inside the arm
The cranks can bend or break during use, posing a fall hazard.
Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.
Recall Details
This recall involves 2015, 2016 and 2017 model year Norco children’s bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.
Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.
The firm has received four reports of the cranks bending or breaking. No injuries have been reported.
Norco Bicycles, of Canada
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled youth ATVs fail to comply with the requirements of the federal mandatory ATV safety standard. The handlebars pose a laceration hazard if the child rider’s body or head impacts the handlebars at a high rate of speed. Additionally, the parking brakes fail to hold, posing a collision hazard. ATVs that fail to meet the mandatory safety requirements pose a risk of serious injury or death.
The fasteners on the vehicle’s rollover protective structure (ROPS) pillar joints can be missing or loose and fail to protect the occupants, if the vehicle rolls over or tips over. This poses an injury hazard.
The recalled accessory heaters can overheat and catch fire, posing fire and burn hazards to consumers.
The bike’s protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.
The engine control module (ECM) lower mount support could have broken in production and left a loose part inside the engine compartment, allowing it to enter the throttle body area and lead to a stuck throttle. This poses a crash hazard and risk of serious injuries or death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
