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ISO Beauty Recalls Hair Dryers Due to Burn Hazard

  • Proliss Ionic Pro 2000W Model HD-1820
  • Proliss Ionic Pro 2000W Model HD-1820)
  • ISO Beauty Ionic Pro 2000 Model HD-1820
  • ISO Beauty Ionic Pro 2000 Model HD-1820
Name of Product:
Ionic Pro hair dryers
Hazard:

The cord can become brittle near the base of the dryer, posing burn hazards.

Remedy:
Refund
Recall Date:
February 14, 2018
Units:
About 73,000 (In addition, about 1,000 units were sold in Canada)
Consumer Contact

ISO Beauty at 800-490-5919 between 7 a.m. and 9 p.m. PT Monday through Friday or online at isobeauty.com and click on “Product Recall” for more information.

Recall Details

Description:

This recall involves the Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names.  The bottom rear of the dryers has “ISO” or “Proliss” printed and model number HD-1820.  The dryers were sold in the following colors: black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.

Remedy:

Consumers should immediately stop using the recalled hair dryers and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.

Incidents/Injuries:

ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.

Sold At:
Groupon.com, Target.com, ISObeauty.com, Proliss.com and Amazon.com from March 2013 through January 2018 for between $30 and $40.
Importer(s):

ISO Beauty, of Chatsworth, Calif.

Manufactured In:
China
Recall number:
18-098
fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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