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Burton Recalls Snowboard Boots Due to Fall Hazard (Recall Alert)

  • Recalled Step On Boot
  • Step On boot heel cleat
  • Step On boot tongue
Name of Product:
Snowboard boots
Hazard:

The boots can release from the binding unexpectedly, posing a fall hazard to the user.

Remedy:
Repair
Recall Date:
July 11, 2018
Units:
About 4,800
Consumer Contact

Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.

Recall Details

Description:

This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue.

 

Season Model Name Color
Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLACK
Winter 17-18 Sales Sample PHOTON STEP-ON BOOT BLUE PRINT
Winter 17-18 Sales Sample FELIX STEP-ON BOOT BLACK
Winter 17-18 Sales Sample FELIX STEP-ON BOOT STATIC
Winter 17-18 Sales Sample RULER STEP-ON BOOT BLACK
Winter 17-18 Sales Sample RULER STEP-ON BOOT GREY TIE DYE
Winter 17-18 Sales Sample RULER STEP-ON BOOT TAN
Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK
Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT BLACK/MULTI
Winter 17-18 Sales Sample LIMELIGHT STEP-ON BOOT TAN
Winter 17-18 Production PHOTON STEP ON BOOT BLACK
Winter 17-18 Production PHOTON STEP ON BOOT BLUE PRINT
Winter 17-18 Production FELIX STEP ON BOOT BLACK
Winter 17-18 Production FELIX STEP ON BOOT STATIC
Winter 17-18 Production RULER STEP ON BOOT BLACK
Winter 17-18 Production RULER STEP ON BOOT GREY TIE DYE
Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK
Winter 17-18 Production LIMELIGHT STEP ON BOOT BLACK/MULTI
Winter 18-19 Sales Sample PHOTON STEP ON BOOT CLOVER
Winter 18-19 Sales Sample PHOTON STEP ON BOOT BLACK
Winter 18-19 Sales Sample FELIX STEP ON BOOT BLACK
Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK
Winter 18-19 Sales Sample RULER STEP ON BOOT BLACK/CAMO
Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT BLACK
Winter 18-19 Sales Sample LIMELIGHT STEP ON BOOT MIDNITE BLOOM
Winter 18-19 Sales Sample ION STEP ON BOOT BLACK
Winter 18-19 Sales Sample ZIPLINE STEP ON BOOT BLACK
Winter 18-19 Sales Sample PHOTON STEP ON – ASIAN FIT BOOT CLOVER
Winter 18-19 Sales Sample PHOTON STEP ON – ASIAN FIT BOOT BLACK
Remedy:

Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.

Incidents/Injuries:

Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.

Sold At

Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400.

Manufacturer(s):

Jia You Plastics, of China

Manufactured In:
China
Importer(s):

The Burton Corporation, of Burlington, Vt.

Distributor(s):

The Burton Corporation, of Burlington, Vt.    

Recall number:
18-753
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fast-track-branding

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About the U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
SaferProducts.gov