The boots can release from the binding unexpectedly, posing a fall hazard to the user.
Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at info@burton.com or online at www.burton.com and click on “Step On Heel Cleat Update” for more information.
Recall Details
This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue.
Season |
Model Name |
Color |
Winter 17-18 Sales Sample |
PHOTON STEP-ON BOOT |
BLACK |
Winter 17-18 Sales Sample |
PHOTON STEP-ON BOOT |
BLUE PRINT |
Winter 17-18 Sales Sample |
FELIX STEP-ON BOOT |
BLACK |
Winter 17-18 Sales Sample |
FELIX STEP-ON BOOT |
STATIC |
Winter 17-18 Sales Sample |
RULER STEP-ON BOOT |
BLACK |
Winter 17-18 Sales Sample |
RULER STEP-ON BOOT |
GREY TIE DYE |
Winter 17-18 Sales Sample |
RULER STEP-ON BOOT |
TAN |
Winter 17-18 Sales Sample |
LIMELIGHT STEP-ON BOOT |
BLACK |
Winter 17-18 Sales Sample |
LIMELIGHT STEP-ON BOOT |
BLACK/MULTI |
Winter 17-18 Sales Sample |
LIMELIGHT STEP-ON BOOT |
TAN |
Winter 17-18 Production |
PHOTON STEP ON BOOT |
BLACK |
Winter 17-18 Production |
PHOTON STEP ON BOOT |
BLUE PRINT |
Winter 17-18 Production |
FELIX STEP ON BOOT |
BLACK |
Winter 17-18 Production |
FELIX STEP ON BOOT |
STATIC |
Winter 17-18 Production |
RULER STEP ON BOOT |
BLACK |
Winter 17-18 Production |
RULER STEP ON BOOT |
GREY TIE DYE |
Winter 17-18 Production |
LIMELIGHT STEP ON BOOT |
BLACK |
Winter 17-18 Production |
LIMELIGHT STEP ON BOOT |
BLACK/MULTI |
Winter 18-19 Sales Sample |
PHOTON STEP ON BOOT |
CLOVER |
Winter 18-19 Sales Sample |
PHOTON STEP ON BOOT |
BLACK |
Winter 18-19 Sales Sample |
FELIX STEP ON BOOT |
BLACK |
Winter 18-19 Sales Sample |
RULER STEP ON BOOT |
BLACK |
Winter 18-19 Sales Sample |
RULER STEP ON BOOT |
BLACK/CAMO |
Winter 18-19 Sales Sample |
LIMELIGHT STEP ON BOOT |
BLACK |
Winter 18-19 Sales Sample |
LIMELIGHT STEP ON BOOT |
MIDNITE BLOOM |
Winter 18-19 Sales Sample |
ION STEP ON BOOT |
BLACK |
Winter 18-19 Sales Sample |
ZIPLINE STEP ON BOOT |
BLACK |
Winter 18-19 Sales Sample |
PHOTON STEP ON – ASIAN FIT BOOT |
CLOVER |
Winter 18-19 Sales Sample |
PHOTON STEP ON – ASIAN FIT BOOT |
BLACK |
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
The Burton Corporation, of Burlington, Vt.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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