Power supply unit
PSU 808099-001 used with GK420 D/T, GT800 Series, and ZP455 Printers
PSU 808101-001 used with GX420 D/T, GX430 D/T, ZXP3 Printers
PSU 808099-002 used with P100 Series Printers
PSU 808099-003 used with HC100 Printers
The part number is printed under the bar code at the top of the box.
The date code (D/C) is printed on the bottom label on the box.
The power supply units for thermal printers can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.
Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.
Recall Details
This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units:
|
Printer Model |
Zebra Power Supply Unit Part Number |
Power Supply Unit Type |
|
GK420d |
808099-001 |
70W Brick |
|
GK420t |
808099-001 |
70W Brick |
|
GX420d |
808101-001 |
100W Brick |
|
GX420t |
808101-001 |
100W Brick |
|
GX430d |
808101-001 |
100W Brick |
|
GX430t |
808101-001 |
100W Brick |
|
GT800 |
808099-001 |
70W Brick |
|
GT810 |
808099-001 |
70W Brick |
|
GT820 |
808099-001 |
70W Brick |
|
GT830 |
808099-001 |
70W Brick |
|
HC100 |
808099-003 |
70W Brick (Medical Brick) |
|
P1XX |
808099-002 |
70W Brick |
|
ZXP3 |
808101-001 |
100W Brick |
Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.
The firm has received three reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.
Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Point of Sale Division, ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users nationwide from July 2010 through June 2012 for between $400 and $4,750 with Zebra printers and for about $11 as an aftermarket accessory.
FSP Group, of Taiwan
Zebra Technologies Corp., of Lincolnshire, Ill.
Zebra Technologies Corp., of Lincolnshire, Ill.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
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