Zebra Technologies Recalls Power Supply Units for Thermal Printers Due to Fire Hazard

Name of product:

Power supply units for Zebra brand thermal printers

Hazard:

The power supply units can degrade and corrode over time when exposed to moisture and overheat, posing a fire hazard.

Remedy:

Replace

Recall date:

December 20, 2016

Units:

About 166,000 (166,000 units were previously recalled in December 2016)

Consumer Contact:

Zebra at 800-658-3795 any time Monday through Friday, email PSUrecall@zebra.com or online at www.zebra.com and click on “Power Supply Recall” for more information.

Recall Details

Description:

This recall involves power supply units that serve as the power source for models of Zebra brand thermal industrial printers used to make bar codes and other commercial labels. The power supply units were either sold as after-market kits or included with the sale of the following models of Zebra brand printers: G-Series (GK420D/T, GX420D/T, GX430D/T), GT Series (GT800, GT810, GT820, GT830), ZP455, HC100, P1XX Series (P100, P110, P120), and ZXP3. The Zebra logo or FSP North America logo, date code and part number are printed on the power supply. Date codes between 1039XX through 1052XX and 1101XX through 1152XX are included in the recall for the following power supply units:

Printer Model	Power Supply Unit		Date Codes
Printer Model	PART NUMBER	WATTAGE	Date Codes
APCES-1	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
APCS-1
APES-1
APS-1
BR100i	808099-002	70-Watt Brick	0639XX through 1253XX
BR110i
BR120i
CN100i	808099-002	70-Watt Brick	0639XX through 1253XX
CN110i
CN120i
GC420d	808113-001 or P1028888-001	60-Watt Brick	0639XX through 1253XX
GC420t	808113-001 or P1028888-001	60-Watt Brick	0639XX through 1253XX
GK420d	808099-001 or P1028888-006	70-Watt Brick	0639XX through 1253XX
GK420t	808099-001 or P1028888-006	70-Watt Brick	0639XX through 1253XX
GK888-DT	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
GK888-TT
888-DT
888-TT
GX420d	808101-001	100-Watt Brick	0639XX through 1253XX
GX420t
GX42S
GX430d	808101-001	100-Watt Brick	0639XX through 1253XX
GX430t	808101-001	100-Watt Brick	0639XX through 1253XX
GT800	808099-001 or P1028888-003	60 or 70-Watt Brick	0639XX through 1253XX
GT810
GT820
GT830
HC100	808099-003	70-Watt Brick	0639XX through 1253XX
H 2824-Z	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
H 2844-Z	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
J100i	808099-002	70-Watt Brick	0639XX through 1253XX
J110i
J110m
J120i
LP 2824	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
LP 2824-Z
LP 2824 Plus
LP 2824 Plus CVS	808113-002 or P1028888-007	50 or 60-Watt Brick	0639XX through 1253XX
LP 2844	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
LP 2844-AP
LP 2844 e
LP-2844 L
LP-2844 Le
LP-2844-P
LP 2844ps
LP 2844-Z
LP 3842	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
LP 3842 SP	P1035373	100-Watt Brick	0639XX through 1253XX
LP 3844-Z	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
LP384Z	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
P100i	808099-002	70-Watt Brick	0639XX through 1253XX
P110i
P110m
P120i
PS4000	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
R2844	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
2844-R
R2844-Z
R402	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
T208M	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
T212M	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
Thermal 2844	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
Thermal 2844 ATP
2844 ATP
Thermal 2844 e
Thermal 2844 L
Thermal 2844 Le
TLP 2824	808113-001 or P1028888-001	50 or 60-Watt Brick	0639XX through 1253XX
TLP 2824-Z
TLP 2824 Plus
TLP 2844
TLP 2844-P
TLP 2844-Z
TLP 3824
TLP 3842
TLP 3844-Z
WM120i	808099-002	70-Watt Brick	0639XX through 1253XX
SC120i	808099-002	70-Watt Brick	0639XX through 1253XX
ZP450	808102-001 or P1028888-002	60-Watt Brick	0639XX through 1253XX
ZP450 ctp	808102-001 or P1028888-002	60-Watt Brick	0639XX through 1253XX
ZP455	808099-001 or P1028888-006	70-Watt Brick	0639XX through 1253XX
ZP455 atp
ZP455 ctp
ZP455	808101-001	100-Watt Brick	0639XX through 1253XX
ZP500	808102-001 or P1028888-002	60-Watt Brick	0639XX through 1253XX
ZP500 EPL
ZP500 ZPL
ZP500 Plus
ZP500 Plus EPL
ZP500 Plus ZPL
ZP505
ZP505 EPL
ZP550	808102-001, 808102-002, or P1028888-002	60-Watt Brick	0639XX through 1253XX
ZXP Series 1	808101-001	100-Watt Brick	0639XX through 1253XX
ZXP Series 3
ZXP Series 3C

Remedy:

Printer owners should immediately stop using the recalled power supply units and contact Zebra for a free replacement power supply.

Incidents/Injuries:

The firm has received a total of 30 reports of the power supply units overheating or catching fire, including a fire that spread from the connector to the printer, damaging the printer and surrounding work space. No injuries have been reported.

Sold At:

Direct sales from Zebra and through Zebra distributors and resellers, including BlueStar Inc., Ingram Micro Data Capture Pos. Div., ScanSource and Wynit Distribution LLC, to businesses, hospitals and end-users from October 2006 through June 2013 for between $340 and $2,000 with Zebra printers and for about $130 as an aftermarket accessory.

Manufacturer(s):

FSP Group, of Taiwan

Importer(s):

Zebra Technologies Corp., of Lincolnshire, Ill

Distributor(s):

Zebra Technologies Corp., of Lincolnshire, Ill

Manufactured In:

China

Recall number:

17-056

Report an Incident Involving this Product

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

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