The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers:
CS17111100102 - CS17120901766
CS21130800080 - CS21130500062
CS22130602881 - CS22130602863
CS23130800001 - CS23140703749
CS23B131100001 - CS23B140701050
CS24140700001 - CS24150702803
CS24C140800001 - CS24C150200900
CS24H150100001 - CS24H150500049
Only ClimbMills that have a right handgrip with the words “STOP” and “Pause” printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.
The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.