Skip to main content

Haibike Recalls Electric Bicycles Due to Fall Hazard

  • Haibike XDURO Urban model year 2014 electric bicycle
  • Haibike XDURO Urban model year 2015 electric bicycle
  • Haibike XDURO Urban RC model year 2016 electric bicycle
  • Haibike XDURO Race model year 2014 & 2015 electric bicycle
  • Haibike XDURO Superrace model year 2014 & 2015 electric bicycle
  • Haibike XDURO Race S RX model year 2016 electric bicycle
  • Haibike XDURO Urban S RX model year 2016 electric bicycle
Name of Product:
Electric bicycles
Hazard:

The fork on the front wheel of the bicycles can rupture or break while in use, posing a fall hazard to the rider.

Remedy:
Repair
Recall Date:
March 23, 2017
Units:
About 250 (in addition, 17 were sold in Canada)
Consumer Contact

Accell North America at 800-222-5527 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.haibike.com and click on “Current recalls” on the right side of the page for more information.

Recall Details

Description:

This recall involves Haibike XDURO Urban, Race and Superrace models of electric bicycles. The recalled bicycles have an aluminum frame, hydraulic disc brakes, and a lithium battery. The recalled bicycles have a letter/number combination (‘HAERA’ followed by at least three numbers and characters) printed on the front of the frame. Remove the battery to locate the letter/number combination on the frame. The following models are included in the recall.

 

Model

Model Year

Color

Letter/Number

Haibike XDURO Urban

2014, 2015

Gray

‘HAERA’ followed by three numbers and characters

Haibike XDURO Urban RC

2016

Gray

Haibike XDURO Race

2014, 2015

Black

Haibike XDURO Superrace

2014, 2015

Black

Haibike XDURO Race S RX

2016

Gray

Haibike XDURO Urban S RX

2016

White

Remedy:

Consumers should immediately stop using the recalled bicycles and contact Accell North America for a free repair. 

Incidents/Injuries:

None reported

Sold At:
Independent bicycle dealers nationwide from January 2014 through February 2017 for about $4,000.
Importer(s):

Haibike, of Denver, Colo., owned by Accell North America

Manufactured In:
Germany and Taiwan
Recall number:
17-114
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product