Trek at (800) 373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday, or online at www.trekbikes.com and click on Safety & Recalls at the bottom of the page for more information.
This recall involves all models of Trek bicycles from model years 2000 through 2015 equipped with front disc brakes and a black or silver quick release lever on the front wheel hub that opens far enough to contact the disc brake (see Figures 1 and 2). Bicycles with front quick release levers that do not open a full 180 degrees from the closed position, are not included in this recall.
Consumers should stop using the bicycles immediately and contact an authorized Trek retailer for free installation of a new quick release on the front wheel. Trek will provide each owner who participates in the recall with a $20 coupon that is redeemable by December 31, 2015 toward any Bontrager merchandise. (The coupon has no cash value.)
Trek reports three incidents, all including injuries. One incident resulted in quadriplegia. One incident resulted in facial injuries. One incident resulted in a fractured wrist.
Bicycle stores nationwide from about September 1999 through April 2015 for between $480 and $1,650.
Trek Bicycle Corporation, of Waterloo, Wis.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800