Whirlpool Corporation toll-free at (877) 929-2029 from 8 a.m. to 8 p.m. Monday through Friday or online at www.whirlpoolcorp.com and click on Product Recall for more information.
This recall involves Jenn-Air brand single and double wall ovens, and combination microwave/wall ovens with an extendable roller rack with handle. The ovens were sold in stainless steel, oiled bronze, black and white. The Jenn-Air logo is affixed to the lower right corner of the oven door. Wall ovens included in the recall have models numbers that begin with JJW2, JJW3 JMW2 or JMW3 and a serial number beginning with a D or F. A complete list of model and serial numbers included in this recall is on the firm's website (http://repair.whirlpoolcorp.com). Model and serial numbers for single and double ovens are located under the control panel, and for combination ovens, the model and serial number are located near the center vent of the lower oven.
Consumers should immediately stop using the extendable roller rack and contact Whirlpool Corporation for a free in-home inspection and repair.
Whirlpool Corporation has received eight reports of incidents, including one report of second degree burn injuries to the arm and back.
Sears, Pacific Sales and other stores nationwide, and by wholesalers, including Ferguson Enterprises, and homebuilders from March 2012 through June 2015 for between $2,500 and $5,000.