Stokke LLC toll-free at (877) 978-6553 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.stokke.com and click on "Important Safety Announcement" for more information.
This recall involves Stokke Trailz strollers with the chassis and seat sold between November 2014 and December 2014. The strollers were sold in black, black mélange, beige mélange, deep blue, red and purple. The four-wheeled adjustable chassis is silver aluminum, and measures approximately 45 inches high by 32 inches long when fully extended. The strollers have adjustable angle handlebars, a storage bin above the wheelbase and a seat with an adjustable cover. The Stokke logo is printed on the front of the seat and the "Trailz" model name is printed on a tracking label affixed to the front of the wheelbase assembly.
Consumers should immediately stop using the stroller and contact Stokke to schedule a repair.
There has been one report of a broken handle in the United States. The firm has received eight reports of handles breaking in other countries. No injuries have been reported.
Specialty baby boutiques nationwide and online at AlbeeBaby.com, buybuyBABY.com, Diapers.com, Nordstrom.com and Stokke.com from November 2014 to December 2014 for about $1,300.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800