Pedego Electric Bikes toll-free at (888) 870-9754 from 8 a.m. to 5 p.m. PT, email firstname.lastname@example.org, or online at www.pedegoelectricbikes.com and click on "Voluntary Battery Recall" for more information.
This recall involves 36-volt and 48-volt lithium ion rechargeable batteries sold separately and as original equipment with Pedego electric bikes. Recalled batteries of each voltage came in two styles. One style has a silver or black metal case that measures about 13 ? inches long, 6 ? inches wide and 2 ? inches high, with black plastic end caps and a handle. The other style has a black or white plastic case that measures about 14 inches long, 6 ? inches wide and 2 ? inches high with a red indicator lamp on one end. The batteries have serial numbers that start with "DLG." A label with the serial number is on one side of the metal batteries and on the underside of the plastic batteries.
Consumers should immediately remove the battery from the bike and contact Pedego for a free replacement battery.
Pedego has received six reports of batteries overheating and catching fire, including one report of property damage. No injuries have been reported.
Pedego Inc., of Irvine, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.