Primal Vantage toll-free at (866) 972-6168 between 9:30 a.m. and 4:30 p.m. CT Monday through Friday, or at www.primalvantage.com and click on "For Hyde Recall Click Here" on the homepage or go to the Customer Service tab for more information.
This recall involves two 2014 models of hang-on tree stands used by hunters. They include the Ameristep Hyde Cliff Hanger with model number 2RX1H008C and date code JH-2014-3-6 and the Ameristep Hyde Sky Walker with model number 2RX1H009C and date code JH-2014-3-6. The date code is stamped on the back of the tree stand's aluminum seat frame. The model number is printed on the packaging and in the instruction manual. "Hyde" is printed in red on the vertical aluminum bar between the seat and the foot platform.
Consumers should immediately stop using the recalled product and contact Primal Vantage for a full refund.
Primal Vantage has received six reports of the tree stand's aluminum platform breaking. No injuries have been reported.
Bass Pro Shops and other sporting goods stores nationwide from July 2014 through November 2014 for between $220 and $250.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800