Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.
Recall Details
This recall involves Mountain Safety Research Operator T, Operator D, and Responder avalanche rescue snow shovels. Lock buttons on the lower shaft connect the metal shovel blade to the metal shaft. Recalled shovels have a slit on either side of the lower lock button. The shovels measure about 32 to 34 inches long. The blades are red or yellow in color and the handles are gray. "Mountain Safety Research" is printed on the shaft of the handle. "MSR" is printed on the front of the shovel blade.
Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.
None reported
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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