Trident toll-free at (855) 522-8200 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.uvrecall.org or email assistance@uvrecall.org.
Recall Details
This recall involves all Trident Series 2 ultraviolet sanitation systems for pools. The sanitation systems are a gray tube that stands 32 inches high by 11 inches in diameter. They are plumbed into the pool's water circulation pipes and plugged in or hard-wired into an electrical system. The pool's water runs through the unit and is sanitized by ultraviolet lamps. This is a secondary sanitation system used in conjunction with chemical sanitizers such as chlorine or bromine. "Trident Ultraviolet Corporation," "Series 2" and "UV Ultraviolet Sanitation System" are printed on a black label on the front of the units. "Trident Series 2 Ultraviolet Water Treatment System" and a series of letters for the date code are printed on a silver sticker on the units. Go to www.uvrecall.org to determine if the date code is included in the recall.
Consumers should immediately unplug the units from the outlet, or if hard-wired, the power source should be disconnected or turned off at the circuit breaker. Contact Trident for a free repair kit.
There have been 38 reports of the sanitation systems melting and or catching fire, one burn injury to a consumer's hand and about $23,000 in property damage reported.
Trident Ultraviolet Corp., of Marina del Rey, Calif. (this company is out of business but is handling this recall)
Trident Ultraviolet Corp., of Marina del Rey, Calif. (this company is out of business but is handling this recall)
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