NRS at (800) 635-5202 from 6 a.m. to 6 p.m. PT Monday through Friday, Saturdays from 7 a.m. to 3 p.m. PT and Sundays from 9 a.m. to 3 p.m. PT, email service@nrs.com, or online at www.nrs.com and click on "Voluntary Recall" for more information.
Recall Details
This recall involves NRS "Chaos Side Cut" helmets used for water sports, including rafting, kayaking, stand-up paddling and canoeing. The helmet's hard shell is available in yellow, red, blue or white. "NRS" is printed on the front and back of the helmet. The recalled helmets have a black "Boa" dial-fit retention harness inside at the back of the helmet. "Boa" is printed on the dial. "Chaos" and PO#39225 are printed on a white sticker inside of the helmet. Helmets with an "Inspected" sticker inside the shell under the Boa dial are not included in this recall.
Consumers should immediately stop using the recalled helmets and return them to the place where purchased or NRS for a free replacement helmet or a full refund.
NRS has received four reports of the helmet's rivets failing. No injuries have been reported.
NRS Inc., of Moscow, Idaho
NRS Inc., of Moscow, Idaho
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