Joovy toll-free at (855) 251-0759 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.joovy.com, then click on the "Customer Service" menu at the top of the page, then select "Recall Information" for more information.
This recall involves all Joovy's Zoom gray metal car seat stroller adapters. The adapters are gray with black plastic clips designed to attach infant car seats to stroller frames. The adapter frame's dimensions are approximately 17" x 13" x 10". Recalled car seat adapter models include 00945 for Graco, 00946 for Chicco and 00947 for Peg Perego frames. "Joovy" and the model numbers can be found on the label at the center of the end bar of the adapter.
Consumers should stop using these adapters and contact Joovy for a free repair kit to help assure proper attachment to Zoom stroller frames.
The firm has received nine reports of incidents involving loose adapters on stroller frames. There are no injuries reported.
Independent specialty juvenile retailers and online at Joovy.com between May 2012 and August 2013 for about $25.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800