H&M toll-free at (855) 466-7467 from 7 a.m. to 12 midnight CT daily or visit the firm's website at www.hm.com and click on United States, then Customer Service at the bottom of the page and Recalled Items from the left column for more information.
Recall Details
This recall includes previously recalled 16 oz. plastic water bottles that came in pink with a crackle design or blue. The bottles have flip-top lids in coordinated pink and blue colors. "H&M Sweden," www.hm.com and a date clock with the manufacture date are embossed on the bottom of the bottle. The recalled products were manufactured in June 2012. The inner circle on the date clock stamp contains the number 12 with an arrow between the two numbers. The arrow points at the number 6 in an outer circle of numbers.
Consumers should immediately stop using the water bottle and call H&M to receive a prepaid mailer to return the bottle. Upon receipt of the returned bottle, consumers will be mailed a full refund plus a $25 H&M gift card.
H&M has received one report of an incident in England of the water bottle spout breaking off in a child's mouth as the child was drinking from the bottle. No injuries have been reported.
H&M stores with children's departments nationwide from July 2012 through March 2013 for between $1.50 and $5. About 200 of the bottles were sold after the original recall was announced in September 2012.
H & M Hennes & Mauritz, L.P., New York, N.Y.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800