Note: Toll-free telephone hours changed.
Note: Health Canada's press release is available here.
For additional information, visit www.tassimodirect.com and click on Safety Recall at the bottom of the page to order a free replacement T Disc holder or contact the firm toll-free at (855) 843-2487 between 8 a.m. to 5 p.m. ET Monday through Friday.
This recall involves Tassimo brewers with the Bosch brand name and Tassimo Professional brewers. The brewers use plastic T Discs that are filled with coffee or tea to brew hot drinks. "BOSCH" and "TASSIMO" are printed on the front of the brewers. "TASSIMO PROFESSIONAL" is printed on the front of the professional model. The Bosch-brand brewers were sold in black, white, anthracite, gray, silver, red, titanium and white/gray colors. The Tassimo Professional brewers were only sold in black. The following model numbers and date codes are included in this recall. The model number and date code are located on the bottom of the brewer. No other Tassimo brewer is included in this recall.
|Brand||Model Numbers That Begin With:||Date Codes Beginning with FD and Within the Range of:|
|Bosch®||TAS100||FD 8806 through 9109|
|Tassimo Professional||TAS6512CUL||FD 8905 through 9109|
Consumers should immediately stop using the recalled Tassimo brewers and contact the firm to order a free replacement T Disc holder for the brewing mechanism.
There have been 140 reports of incidents with the brewers spraying hot liquid, coffee grounds or tea leaves onto consumers, including 37 reports of second-degree burn injuries. One incident involved a 10-year-old girl from Minnesota who received second-degree burns to her face and neck and had to be hospitalized.
Department, mass merchandise and home improvement stores nationwide and on various websites, including www.tassimodirect.com, from June 2008 through February 2012 for between $100 and $250. The Tassimo Professional model was sold directly to hotels and food service providers and they are being contacted directly.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800